Terms of Use
Effective Date: December 3, 2025
These Terms of Use (as may be amended from time to time, these "Terms") explain the terms and conditions by which you may access and/or use TAO.com’s website, https://www.TAO.com, (“Website”) mobile applications, and any other online properties (collectively, “Functionalities”) operated by or on behalf of Tensora OpCo Limited (“Tensora,” “we,” “us,” or “our”).
All access to the Website and use of the Functionalities is subject to these Terms. By accessing or otherwise using the Website or the Functionalities, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept the terms and conditions of these Terms, you will not access, browse, or otherwise use the Website or the Functionalities.
Tensora reserves the right, in its sole discretion, to change or modify portions of these Terms at any time. Tensora will post the changes on this page and will indicate at the top of this page the date these Terms were last revised. Your continued access and use of the Website and the Functionalities after the date any such changes become effective constitutes your acceptance of the new Terms. You should periodically visit this page to review the current Terms, so you are aware of any revisions. If you do not agree to abide by these or any future Terms, you will not access, browse, or use (or continue to access, browse, or use) the Website and the Functionalities.
IMPORTANT NOTICE REGARDING ARBITRATION: WHEN YOU AGREE TO THESE TERMS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND Tensora THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY THE “DISPUTE RESOLUTION” SECTION BELOW FOR DETAILS REGARDING ARBITRATION.
USE OF THE WEBSITE AND THE FUNCTIONALITIES
A: Eligibility. In order to be eligible to access and use the Website and the Functionalities, you represent and warrant that:
You are at least eighteen (18) years old at the time of entry and capable of forming a binding legal relationship with Tensora.
You have the requisite capacity, power, and authority to accept these Terms and to carry out and perform its obligations under these Terms. These Terms constitute a legal, valid, and binding obligation enforceable against you in accordance with these Terms.
You are not and must not be under any sanctions imposed or enforced by any national or international authority, nor should you be listed on any roster of prohibited or restricted entities, inclusive of, but not limited to, those maintained by the United Nations Security Council, the U.S. Government, the European Union or its Member States, or any other pertinent governmental authority. Furthermore, you must neither be a citizen nor domiciled within any nation or region subjected to comprehensive sanctions by the United States’ Office of Foreign Assets Control (“OFAC”), including, but not limited to Cuba, Democratic People’s Republic of Korea, Iran, Syria, or the Russian-occupied regions of Ukraine including Crimea, Donetsk, and Luhansk.
B. Prohibited Activity:
You agree to use the Website and the Functionalities for their intended purpose and will not engage in, or attempt to engage in: (i) making commercial use of them or any of their content without express permission; (ii) hacking, gaining unauthorized access or introducing any kind of malicious code to either; (iii) reverse engineer or decompile (whether whole or in part) any software available through either; (iv) making copies, modify, reproduce, transmit, alter or distribute all or any part of the Website or the Functionalities or any material information contained in either; (v) allowing restricted persons to use a virtual private network (e.g., a VPN) or other means to inappropriately/evasively access either; (vi) offering illegal or controlled products or services including, without limitation, firearms, explosives, dangerous materials, drugs, pornography, illegal gambling, human trafficking, wildlife trade, products and services derived from endangered or threatened species, or other activities which may be considered illegal, dangerous or harmful; (vii) use the Website or the Functionalities for any purpose that is unlawful; or (viii) use them in any manner that disrupts their operation.
C. Third Party Services and Content:
By using the Website or the Functionalities, you may also be using the resources, including products, services or content and links of one or more third parties (collectively, “Third Party Service(s)"). Third Party Services are provided for your convenience only and the availability of Third Party Services does not constitute an endorsement by Tensora of the same. Third Party Services are not under Tensora’s control and, as such, are not considered part of our Functionalities. Tensora makes no representation or warranty regarding any Third Party Service, including its availability, security, or suitability for use with or in conjunction with Tensora’s Functionalities. Any proprietary right or interest to any Third Party Service and any content provided therein belongs to that third party provider subject to any right or license you may hold to such Third Party Service. If you decide to access or use a Third Party Service, your activity is governed by the Third Party Service’s terms and conditions, not by those of Tensora
II. INTELLECTUAL PROPERTY FULL OWNERSHIP
Your use of the Website or the Functionalities shall not grant you any license, patent, or right over intellectual property, nor shall it entail any transfer of intellectual property to you. Any and all intellectual property related to the Website or the Functionalities beyond that of Third Party Services is owned and controlled by Tensora.
III. FUNCTIONALITIES - No Responsibility for Cryptographic Keys and No Fiduciary Duties
You may be required to connect a digital asset wallet (“Wallet”) in order to access the Functionalities. We will never ask you to share the private key to a wallet you connect to any of the Functionalities with the Tensora, and as between us, you are solely responsible for any disclosure of the private keys to your digital asset wallets. These Terms are not intended to, and do not, create or impose any fiduciary duties on us. To the fullest extent permitted by law, you acknowledge and agree that we owe no fiduciary duties or liabilities to you or any other party, and that to the extent any such duties or liabilities may exist at law or in equity, those duties and liabilities are hereby irrevocably disclaimed, waived, and eliminated.
IV. NON-SOLICITATION AND NO PROFESSIONAL ADVICE
You agree and understand that transactions you submit through the Website or the Functionalities are considered unsolicited, which means that you have not received any investment advice from us in connection with any transactions.
You agree and understand that all information provided by the Website or the Functionalities is for informational purposes only and should not be construed as legal, financial, or tax advice. You should not take, or refrain from taking, any action based on any information contained on the Website or the Functionalities.
V. NO PROFESSIONAL ADVICE
The Functionalities do not provide legal, financial, investment, or tax advice.
WE MAY PROVIDE INFORMATION ABOUT TOKENS IN OUR FUNCTIONALITIES OR FUNCTIONALITIES SOURCED FROM THIRD-PARTIES. WE MAY ALSO PROVIDE WARNING LABELS FOR CERTAIN TOKENS. THE PROVISION OF INFORMATIONAL MATERIALS DOES NOT MEAN WE HAVE ENDORSED OR SOLICITED THOSE TOKENS; WE ARE NOT ATTEMPTING TO INDUCE YOU TO MAKE ANY PURCHASE AS A RESULT OF INFORMATION PROVIDED. ALL SUCH INFORMATION PROVIDED BY ANY OF OUR FUNCTIONALITIES IS FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS INVESTMENT ADVICE OR A RECOMMENDATION THAT A PARTICULAR TOKEN OR THIRD PARTY SERVICE IS A SAFE OR SOUND INVESTMENT. YOU SHOULD NOT TAKE, OR REFRAIN FROM TAKING, ANY ACTION BASED ON ANY INFORMATION CONTAINED IN ANY OF OUR FUNCTIONALITIES. BY PROVIDING TOKEN INFORMATION FOR YOUR CONVENIENCE, WE DO NOT MAKE ANY INVESTMENT RECOMMENDATIONS TO YOU OR OPINE ON THE MERITS OF ANY TRANSACTION OR POTENTIAL OPPORTUNITY. YOU ALONE ARE RESPONSIBLE FOR DETERMINING WHETHER ANY INVESTMENT, INVESTMENT STRATEGY OR RELATED TRANSACTION IS APPROPRIATE FOR YOU BASED ON YOUR PERSONAL INVESTMENT OBJECTIVES, FINANCIAL CIRCUMSTANCES, RISK TOLERANCE, AND ANY LEGAL, FINANCIAL, INVESTMENT OR TAX ADVICE YOU MAY RECEIVE FROM YOUR LEGAL, FINANCIAL, INVESTMENT OR TAX COUNSEL OR ADVISOR.
VI. DISCLAIMERS AND NO WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR ACCESS TO AND USE OF THE WEBSITE AND THE FUNCTIONALITIES IS AT YOUR SOLE RISK, AND THAT ACCESS TO THE WEBSITE AND THE FUNCTIONALITIES IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE MAKE NO EXPRESS WARRANTIES AND HEREBY DISCLAIM ALL IMPLIED WARRANTIES REGARDING ANY PART OF THE FUNCTIONALITIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, CORRECTNESS, ACCURACY, OR RELIABILITY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT REPRESENT OR WARRANT THAT ACCESS TO THE WEBSITE AND THE FUNCTIONALITIES WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR SECURE; THAT THE INFORMATION CONTAINED IN THE WEBSITE AND THE FUNCTIONALITIES WILL BE ACCURATE, RELIABLE, COMPLETE, OR CURRENT; OR THAT THE WEBSITE AND THE FUNCTIONALITIES WILL BE FREE FROM ERRORS, DEFECTS, VIRUSES, OR OTHER HARMFUL ELEMENTS.
YOU ACCEPT THE INHERENT SECURITY RISKS OF PROVIDING INFORMATION AND DEALING ONLINE OVER THE INTERNET. YOU AGREE THAT WE HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY BREACH OF SECURITY.
WE WILL NOT BE RESPONSIBLE OR LIABLE TO YOU FOR ANY LOSSES YOU INCUR AS THE RESULT OF YOUR USE OF ANY BLOCKCHAIN NETWORK OR ANY DIGITAL ASSET WALLET OR OTHER ELECTRONIC WALLET, INCLUDING BUT NOT LIMITED TO ANY LOSSES, DAMAGES OR CLAIMS ARISING FROM: (i) USER ERROR, SUCH AS FORGOTTEN PASSWORDS OR INCORRECTLY CONSTRUED SMART CONTRACTS OR OTHER TRANSACTIONS; (ii) SERVER FAILURE OR DATA LOSS; (iii) CORRUPTED WALLET FILES; OR (iv) UNAUTHORIZED ACCESS OR ACTIVITIES BY THIRD PARTIES, INCLUDING BUT NOT LIMITED TO THE USE OF VIRUSES, PHISHING, BRUTEFORCING OR OTHER MEANS OF ATTACK AGAINST THE PLATFORM, BLOCKCHAIN NETWORK, OR ANY DIGITAL ASSET WALLET OR OTHER ELECTRONIC WALLET.
WE ARE NOT RESPONSIBLE FOR LOSSES DUE TO BLOCKCHAINS OR ANY OTHER FEATURES OF ANY BLOCKCHAIN NETWORK OR ANY DIGITAL ASSET WALLET OR OTHER ELECTRONIC WALLET, INCLUDING BUT NOT LIMITED TO LATE REPORT BY DEVELOPERS OR REPRESENTATIVES (OR NO REPORT AT ALL) OF ANY ISSUES WITH THE BLOCKCHAIN SUPPORTING THE BLOCKCHAIN NETWORK, INCLUDING FORKS, TECHNICAL NODE ISSUES, OR ANY OTHER ISSUES INCLUDING POTENTIALLY HAVING FUND LOSSES AS A RESULT.
YOU ACKNOWLEDGE AND AGREE THAT: (i) YOU ARE SOLELY RESPONSIBLE FOR STORING, OUTSIDE OF THE WEBSITE AND THE FUNCTIONALITIES, A BACKUP OF ANY ACCOUNT INFORMATION, VERIFICATION INFORMATION, OR OTHER CREDENTIALS, INCLUDING YOUR DIGITAL ASSET WALLET PRIVATE KEYS; AND (ii) IF YOU DO NOT MAINTAIN A BACKUP OF YOUR CREDENTIALS AND/OR PRIVATE KEYS OUTSIDE OF THE WEBSITE AND FUNCTIONALITIES, YOU MAY NOT BE ABLE TO ACCESS THE WEBSITE AND THE FUNCTIONALITIES OR THIRD PARTY SERVICES INTEGRATED THROUGH THE WEBSITE OR AVAILABLE THROUGH THE FUNCTIONALITIES INCLUDING, BUT NOT LIMITED TO, CANCELLATION, SUSPENSION, OR TERMINATION OF YOUR ACCESS TO THE WEBSITE OR THE FUNCTIONALITIES.
VII. FEES
You may be charged fees for access to and use of some or part of the Functionalities. Tensora endeavors to provide an accurate estimate of fees at the time that you access the Functionalities, however any such information is an advance estimate of fees and may vary from the fees actually paid to use the Functionalities. Transactions may require the payment of “gas” or other transaction or network fees. You are solely responsible for ensuring that you have adequate funds to complete transactions. Tensora will not be liable for any failed transactions due to insufficient funds.
You may also incur a fee for the use of or access to a third-party application, functionality or service that you access through the use of Tensora’s Website or Functionalities. You are solely responsible for paying those fees. Those fees are not charged by Tensora nor are you paying Tensora those fees. Tensora will not be liable for your failure to pay any third-party fees.
VIII. INDEMNITY
You will indemnify and hold harmless the Tensora, personnel, board of directors, our affiliates and service providers, and their respective officers, directors, employees and agents (together, the “Released Parties”), from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to the Website or the Functionalities and (ii) your violation of these Terms.
IX. LIMITATION OF LIABILITY
You acknowledge and agree that Tensora shall, to the extent possible permitted by law, not have any liability in or be responsible for any damages, losses, costs, out of pocket costs or expenses (including attorneys’ fees), whether direct, indirect, special, incidental, consequential, punitive or otherwise of any kind (including, without limitation, any loss of revenue, loss of actual or anticipated profits, loss of contracts, loss of the use of money, loss of anticipated savings, loss of business, loss of opportunity, loss of goodwill, loss of reputation, or loss of, damage to or corruption of data), in each case arising under or related to claims of breach of contract, tort, including negligence, strict liability, negligent mistreatment, restitution, breach of statutory duty or any other cause of action whatsoever with respect to these Terms, the Functionalities, or any other matter contemplated hereby.
X. CHANGES TO FUNCTIONALITIES
We may update, amend, alter, change, or stop any of the Functionalities, from time to time without prior notice to you.
We do not have any maintenance, update, or support obligations with respect to any of the Functionalities. You agree that our updates to any of the Functionalities may change the requirements necessary to use such Functionality, and you agree that in such an event you are responsible for any necessary actions, including but not limited to updating software or hardware to access and use such Functionalities.
We are not responsible for any loss or harm related to your inability to access or use any of the Functionalities.
XI. GOVERNING LAW AND FORUM CHOICE
The Terms – and your use of the Website and the Functionalities – are governed by the laws of the Cayman Islands, without regard to conflict of laws rules. Any arbitration commenced against us is subject to the Arbitration Rules of the Cayman International Mediation and Arbitration Centre.
XII. DISPUTE RESOLUTION
Any dispute, claim or controversy arising out of or relating to the Terms, Functionalities, or the breach, termination, enforcement, interpretation or validity of the Terms, including the determination of the scope or applicability of this agreement to arbitrate, will be determined by arbitration in the Cayman Islands before one arbitrator. This clause will not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. YOU UNDERSTAND THAT BY AGREEING TO THE TERMS, THE PARTIES ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION.
XIII. NOTICES
Tensora may provide any notices to you under these Terms using commercially reasonable means, including public communication channels. Notice provided by using public communication channels will be effective upon posting.
XIV. ASSIGNMENT
Tensora may freely assign, transfer, or delegate its rights, obligations and liabilities under these Terms to the maximum extent permitted by applicable law.
XV. SEVERABILITY
Should any part or provision of these Terms be held invalid by any competent court, governmental or administrative authority having jurisdiction, the other provisions of these Terms shall nonetheless remain valid. In this case, you and Tensora shall endeavor to negotiate a substitute provision that best reflects the economic intentions of you and Tensora without being enforceable, and shall execute all agreements and documents required in this connection. The same shall apply if and to the extent that these Terms are found to contain any gaps or omissions.
XVI. NO WAIVER
No failure on the part of you or Tensora to exercise any power, right, privilege or remedy under these Terms, and no delay on the part of you or Tensora in exercising any power, right, privilege or remedy under these Terms, shall operate as a waiver of such power, right, privilege or remedy; and no single or partial exercise of any such power, right, privilege or remedy shall preclude any other or further exercise thereof or of any other power, right, privilege or remedy. Neither you nor Tensora shall be deemed to have waived any claim arising out of these Terms, or any power, right, privilege or remedy under these Terms, unless the waiver of such claim, power, right, privilege or remedy is expressly set forth in a written instrument duly executed and delivered on behalf of you or Tensora; and any such waiver shall not be applicable or have any effect except in the specific instance in which it is given.
XVII. FORCE MAJEURE
The failure of Tensora to comply with any provision of these Terms due to an act of God, hurricane, war, fire, riot, earthquake, terrorism, pandemic, actions of governmental authorities outside of the control of Tensora (excepting compliance with applicable codes and regulations), or other “force majeure” event will not be considered a breach of these Terms.
XVIII. CONTACT INFORMATION
If you have any questions or concerns please contact: support@tao.com.